Useful information before placing an order through our connected Secure checkout.
Delivery options are calculated by the live store. Large bathroom products may need additional handling and clear access to the property.
Review dimensions, finish, tap holes, waste type and installation requirements before fitting or modifying a product.
For order-specific return instructions, use the details provided with your order or contact the team.
Available delivery services and charges are shown by the Secure checkout based on the items and delivery address.
Inspect products promptly and report visible damage, missing parts or delivery issues as soon as possible.
Baths, trays, furniture and radiators may need suitable access and larger-item handling. Check access before ordering.
